Chup's Privacy Policy

Privacy Policy of Chup

  1. Introduction

    Welcome to Chup ("we", "us", "our"). We provide congestion management solution services via our website, We recognize the importance of your privacy and are committed to protecting your personal data. This Privacy Policy details how we handle and protect your personal data when you access and use our services.

  2. What Data We Collect

    • Personal Data : While using our services, we may ask you to provide us with certain personally identifiable information, such as your name, contact number, and other relevant details needed to manage your queue scheduling or appointments.
    • Usage Data: We may also collect data on how our services are accessed and used ("Usage Data"). This may include your IP address, browser type, pages of our service that you visit, the time and date of your visit, and other diagnostic data.

  3. How We Use Your Data

    We use the collected data for various purposes :
    • To provide and maintain our services.
    • To notify you about changes to our services.
    • To allow you to participate in interactive features of our services when you choose to do so.
    • To provide customer care and support.
    • To provide analysis or valuable information so that we can improve our services.
    • To monitor the usage of our services.
    • To detect, prevent, and address technical issues.

  4. Legal Basis for Processing Personal Data

    We process your personal data only if we have a legal basis for doing so under applicable laws. This includes processing your personal data where :
    • You have given us consent.
    • It is necessary for our performance of a contract.
    • It is necessary for compliance with a legal obligation to which we are subject.
    • It is necessary for the purposes of our legitimate interests or those of any third party recipients that receive your personal data.

  5. Data Sharing and Disclosure

    Your personal data will be treated as strictly confidential. We may disclose your data to third parties under the following circumstances :
    • Service Providers :
      We may employ third-party companies to facilitate our services or provide services on our behalf.
    • Legal Obligations :
      We may disclose your data if required by law or in response to valid requests by public authorities.
    • Business Transfers :
      If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred.

  6. Data Security

    We take data security very seriously and use appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

  7. Data Retention

    We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

  8. Your Rights

    Under certain circumstances, you have the following data protection rights :
    • The right to access, update, or delete the information we have on you.
    • The right of rectification - to have your information rectified if it is inaccurate or incomplete.
    • The right to object to our processing of your personal data.
    • The right of restriction - to request that we restrict the processing of your personal information.
    • The right to data portability - to receive a copy of the information we have on you in a structured, machine-readable format.
    • The right to withdraw consent at any time where we relied on your consent to process your personal information.

  9. Changes to this Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

  10. Cookies

    We use "cookies" to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit so we can understand how you use our site and serve you content based on preferences you have specified.

  11. Third-Party Services

    Our services may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

  12. Children’s Privacy

    Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

  13. Contact Us

    If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at [email protected]
    Thank you for choosing Chup - the future of congestion management solution, enhancing your experience one step at a time. Remember, this is not just about waiting - it's about reclaiming your time. At Chup, we believe that every moment matters. Start saving yours today.
    Please feel free to reach out to us if you have any questions or concerns. We're here to help. Welcome to a smarter and more convenient way to wait!

EMAIL ADDRESS - [email protected]

Last Updated: May 14, 2023